Jasco Warranty Information

Jasco warranty information header

 

AN IMPORTANT MESSAGE TO OUR CUSTOMERS:

Jasco’s Authorized Internet Reseller and Warranty Statement

Jasco is committed to providing our customers with best in class, reliable and safe products through Authorized Internet Resellers.  Jasco’s policy is to honor product warranties only on products purchased from an Authorized Internet Reseller as shown by a receipt or proof of purchase. If you purchase a Jasco product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your product warranty will not be valid.

It is unfortunate there are websites and dealers who seek to appear as Authorized Resellers of Jasco’s when they are not.  Products sold on these websites or from unauthorized entities do not carry a warranty from Jasco.  When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and family by ensuring that you only purchase Jasco products from an Authorized Internet Reseller. 

To check whether a company is a Jasco Authorized Internet Resellers, please e-mail your inquiry to uppadministrator@byjasco.com

If you purchased a product from an unauthorized entity with a credit card, you may wish to contact your credit card company and dispute the charge.  Jasco Products Company LLC will provide you with an e-mail or letter identifying your product as a counterfeit to assist you in this.

For warranty service, please call Consumer Care toll free at 800.654.8483, and we will guide you through the warranty service process.

Please note:  Warranties are non-transferable. Second-hand items, including sales from websites such as eBay and Craigslist, are not covered by a manufacturer's warranty. 

English Warranty Information

Warranty Types
View/Download
 90 Day Warranty PDF file download link 
 1 Year Warranty  PDF file download link
2 Year Warranty   PDF file download link
 3 Year Warranty  PDF file download link
5 Year Warranty   PDF file download link
 Limited Lifetime Warranty  PDF file download link
 Under Cabinet Fixture Warranty: 1 Year Limited  PDF file download link
 Under Cabinet Fixture Warranty: 3 Year Limited  PDF file download link


Spanish Warranty Information

Warranty Types
View/Download
 GARANTÍA LIMITADA DE NOVENTA DÍAS PDF file download link 
 GARANTÍA LIMITADA DE UN AÑO  PDF file download link
 GARANTÍA LIMITADA DE DOS AÑOS  PDF file download link
 GARANTÍA LIMITADA DE TRES AÑOS  PDF file download link
GARANTÍA LIMITADA DE CINCO AÑOS  PDF file download link 
 GARANTÍA LIMITADA DE VIDA  PDF file download link
 GARANTÍA LIMITADA DE UN AÑO PARA EL DISPOSITIVO  PDF file download link
 GARANTÍA LIMITADA DE TRES AÑOS PARA EL DISPOSITIVO  PDF file download link


French Warranty Information

Warranty Types
View/Download
GARANTIE LIMITÉE DE 90 JOURS   PDF file download link
 GARANTIE LIMITÉE D’UN AN  PDF file download link
GARANTIE LIMITÉE D’DEUX AN   PDF file download link
 GARANTIE LIMITÉE DE TROIS ANS  PDF file download link
 GARANTIE LIMITÉE DE CINQ ANS  PDF file download link
 GARANTIE LIMITÉE POUR LA VIE DU PRODUIT  PDF file download link
 GARANTIE LIMITÉE (1 ANS) LUMINAIRE PDF file download link 
 GARANTIE LIMITÉE (3 ANS) LUMINAIRE  PDF file download link