CONNECTED EQUIPMENT WARRANTY

CONNECTED EQUIPMENT WARRANTY - SURGE PROTECTION DEVICE (SPD)

MAXIMUM WARRANTY AMOUNT: PLEASE REFER TO THE OWNER’S MANUAL AND/OR PACKAGING*

*Each SPD comes with a stated dollar (USD) value of connected equipment warranty where applicable.

Jasco Products Company will pay up to the maximum warranty amount offered for the surge protector purchased to repair or replace up to an amount equal to the fair market value or the original purchase price, whichever is less, of your electronics equipment, if damaged by a transient surge (except those caused by direct lightning), within the life** of the surge protector, while properly and directly connected to this surge protector.

JASCO PRODUCTS COMPANY DISCLAIMS AND ASSUMES NO LIABILITY FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE TO SOFTWARE OR DATA OR DAMAGES OR COSTS ASSOCIATED WITH BUSINESS INTERRUPTION OR OTHER DAMAGES DUE TO LOSS OR DAMAGE TO EQUIPMENT, SOFTWARE OR DATA.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that may vary from state to state. This warranty is secondary to any existing coverage of any connected equipment, including but not limited to, any manufacturer’s warranty, extended warranties, or insurance coverage.

TO QUALIFY FOR A CONNECTED EQUIPMENT WARRANTY:

  1. All connected equipment must be safety certified by a Nationally Recognized Testing Laboratory.
  2. The Jasco Products Company surge protector must be plugged into properly wired and grounded outlets, no extension cords, adapters, other ground wires, or electrical connectors may be used, with the sole exception of other standard Jasco Products Company 120 volt products approved for that use. The installation must comply with all applicable electrical and safety codes set forth pursuant to the National Electrical Code (NEC).
  3. Any claim under the warranty policy must be made within 15 days of the date of the alleged damage to the connected equipment. For connected equipment coverage, the following conditions must be satisfied:

CONNECTED EQUIPMENT CLAIM PROCEDURE:

  1. Call Jasco Products Company Customer Information Center at 1-800-654-8483 to get a Return Authorization Number (RA#), shipping instructions and a prepaid return address label.
  2. After you have received the prepaid return address label, return the Jasco Products Company surge protector, freight prepaid, to Jasco Products Company. Surge protectors returned to Jasco Products Company, Inc. must have an RA# included in the mailing address to be accepted.
  3.  Jasco Products Company will determine whether the damage to your equipment is covered by this warranty policy. If you are covered, a claims adjuster will contact you and Jasco Products Company will do one of the following at its own discretion:
  4. Jasco Products Company retains the right to determine whether the damage to the connected equipment is due to Jasco Products Company surge protector failure by requesting that damaged equipment be sent to Jasco Products Company for inspection.

NOTE:

**SPD’s have a finite lifespan. Even under normal circumstances and in the absence of defects, the product’s life will eventually expire when the surge protector’s component capacity has been exceeded, thereby ceasing to provide protection from surges. In this event, the Limited Lifetime Warranty is no longer valid and the surge protector should be replaced.

This device is not a lightning arrestor, so it will not afford protection when lightning strikes nearby power line, the house, service entrance or antenna. The Warranty is void if a power disturbance damages your equipment through the coax, phone or network lines.