Cables and Chargers FAQ

  • Does charging your phone overnight damage the battery?

    No. Your phone is designed to know when to stop receiving power from the charging cable. Once your phone hits a certain threshold (around 96-97% charged) it will only trickle in the remaining charge to the phone.
  • How do I keep my phone charging cables from breaking?

    Simply bending your charging cable & wrapping it up will cause the inside wires to strain, break or fray. Also - look for the cables “bend cycles”, this indicates how many times the cable can be bent before noticing any damage. There are durable cables out there (like our EcoSurvivor lightning cable) that have a bend cycle of over 50,000.
  • Is wireless charging faster or slower than cabled charging?

    Wireless charging (or Qi charging) will charge your phone slower than traditional charging cables. However, wireless charging eliminates the need for cables.
  • Can I charge multiple devices at the same time on one Qi charging pad?

    Yes. You can charge multiple devices on a Qi charging pad, depending on the size of the pad and number of charging coils.
  • Can you charge your phone and the battery pack at the same time?

    On certain battery packs – yes, and on others no. Make sure to check the packaging on the device to see if it offers "pass-through charging". Pass-through charging allows the charge to pass through to both the battery pack and the phone. Note it is important when trying to use this feature that you use a charger with enough power to support both devices. If not, charging times will be longer since you are now providing power for two devices.
  • Does your phone charge slower if it's charging in your car?

    No. As long as you have a high-quality charger with a good quality connection and a good cable, your phone should charge at its normal rate no matter where it is.