Last Updated: September 22, 2026

 

Jasco Products Company LLC, together with its subsidiaries, affiliates, and brand-licensed websites, applications, and connected products (collectively, "Jasco," "we," "us," or "our"), respects your privacy. This Privacy Policy ("Policy") describes the categories of personal information we collect through our websites, mobile applications, connected products, and online services that link to or reference this Policy (collectively, the "Services"), how we use and share that information, and the choices and rights available to you.

This Policy applies to information we collect through the Services. It does not apply to information collected by third parties through their own websites, products, or services, even if those services are linked from or integrate with our Services. By using the Services, you acknowledge that you have read this Policy.

1. Information We Collect

We collect information in three ways: (a) information you provide directly; (b) information collected automatically when you use the Services; and (c) information from third-party sources.

A. Information You Provide Directly

We collect information you submit when you:

•         Create an account or register for the Services, including your name, email address, password, and (for B2B accounts) phone number, physical address, industry, and business attributes;

•         Place an order or check out, including your shipping and billing addresses, contact information, and payment details (payment card data is processed by our payment processor and is not retained by us);

•         Sign up for emails, SMS messages, newsletters, or marketing communications;

•         Submit reviews, ratings, photos, comments, customer service inquiries, warranty registrations, or other communications;

•         Set up or use a Connected Product, including device names, location names (e.g., "kitchen," "bedroom"), schedule names, and configuration settings;

•         Participate in surveys, contests, sweepstakes, or promotions; or

•         Communicate with us by phone, email, live chat, or other means.

B. Information Collected Automatically

When you use the Services, we and our service providers automatically collect information about your device and your interactions with the Services, including:

•         Device and browser information: IP address, device identifiers, browser type and version, operating system, screen resolution, and language preferences;

•         Usage information: pages visited, time and duration of visits, referring and exit pages, search terms entered into our site search, products viewed, items added to cart, click-through paths, and similar interaction data;

•         Approximate location: derived from IP address;

•         Connected Product data: device usage, performance, status, firmware version, network information, and related telemetry, as further described in Section 6;

•         Cookies, pixels, web beacons, and similar technologies: see Section 4.

Where required by applicable law, we obtain your consent before deploying non-essential cookies and similar technologies through the cookie consent banner displayed on your first visit to our websites.

C. Information from Third-Party Sources

We may receive information about you from third parties, including business partners, advertising networks, analytics providers, social media platforms, fraud-prevention services, retailers and resellers of our products, brand licensors, and shipping or logistics vendors. If you connect a third-party account (for example, by signing in through a single sign-on provider, or by linking a Connected Product to a voice assistant such as Amazon Alexa or Google Assistant), we may receive information from that provider as authorized by you and the provider’s terms.

2. How We Use Information

We use the information described above for the following purposes:

•         To operate the Services, process and fulfill orders, register and authenticate accounts, set up and operate Connected Products, and provide customer service;

•         To communicate with you about your account, orders, products, services, recalls, firmware updates, and security or policy notices;

•         To send marketing communications, promotional offers, product recommendations, and similar messages, where permitted by law and your preferences;

•         To personalize content, recommend products, and improve your experience;

•         To measure the effectiveness of our marketing and advertising, including through analytics and conversion tracking;

•         To detect, prevent, and respond to fraud, abuse, security incidents, product defects, and other harmful or unlawful activity;

•         To comply with legal obligations, enforce our Terms of Service, and protect our rights, property, and the safety of others;

•         To conduct internal research, analytics, product development, and quality assurance.

3. How We Share Information

We share personal information in the following limited circumstances:

Service providers acting on our behalf. We share information with vendors and service providers who perform services for us, including hosting and platform providers, payment processors, shipping and logistics providers, marketing and email/SMS providers, customer-review platforms, analytics providers, advertising-measurement vendors, fraud-prevention services, customer-support tools, and Connected Product cloud infrastructure providers. These service providers are contractually limited (whether through negotiated agreements or click-through data processing terms) to using the information only to provide services to us and may not use it for their own independent purposes. A list of categories of recipients appears in Section 7.

Advertising and measurement partners. Subject to your cookie preferences, we share certain information with advertising and measurement partners (including Meta Platforms, Inc. and Google LLC) to measure the performance of our marketing, optimize advertising delivered to you and to similar users, and report on conversions. Some of these partners use the information for their own advertising purposes as well as ours. In particular, we have enabled Google Signals, which allows Google to associate site activity with signed in Google accounts across devices, and we participate in Shopify Audiences, which uses purchase and browsing signals from participating Shopify merchants to build advertising audiences. These activities constitute a sale or share of personal information under California law; see Section 10 for details and opt out options.

Affiliates and brand licensors. We may share information with our subsidiaries, parents, affiliates, and brand licensors (including the licensors of brands such as GE, Philips, Energizer, and Disney) for the purposes described in this Policy, including warranty administration, product safety, customer service, and integrated marketing.

Voice assistants and integrated services. If you connect a Connected Product to a voice assistant (such as Amazon Alexa or Google Assistant) or other third-party platform, your information will be shared with that third party as authorized by you. Use of those third-party services is governed by the third party’s privacy policy, not this Policy.

Business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred or disclosed as part of that transaction.

Legal and safety. We may disclose information when we believe in good faith that disclosure is necessary to comply with law, legal process, or valid government requests; to enforce our agreements and policies; or to protect the rights, property, or safety of Jasco, our customers, or others.

With your consent. We may share information for other purposes with your consent or at your direction.

We do not knowingly sell personal information of consumers under the age of 16, and we do not direct the Services to children under 13.

4. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, web beacons, software development kits (SDKs), and similar technologies (collectively, "cookies") to operate the Services, remember your preferences, analyze traffic and usage, secure the Services, and deliver and measure advertising. This section serves as our cookie disclosure.

A. Categories of Cookies

•         Strictly necessary / required: Required for the Services to function (e.g., shopping cart, authentication, security, fraud prevention). These cannot be disabled.

•         Personalization: Remember your preferences and settings to enhance your experience.

•         Analytics: Help us understand how visitors use the Services, including via Google Analytics 4 (with IP anonymization enabled).

•         Marketing / advertising: Used by us and our advertising partners to deliver and measure advertising, including the Meta Pixel and Conversions API, Google Ads conversion tracking, Klaviyo (email/SMS), Bazaarvoice (reviews), and ShareASale (affiliate marketing).

B. Consent Management

On your first visit to our websites, we display a cookie consent banner that lets you accept or decline non-essential cookie categories, including Personalization, Analytics and Marketing. Our advertising and analytics technologies are managed through our e-commerce platform's consent framework, and we do not use cookies in a category you decline to deliver advertising or measure your activity for the purposes described above. A limited number of operational tools, such as the customer service chat function available on certain pages, are necessary to make those pages work and may operate independently of these categories. You may change your preferences at any time through the cookie preferences link in the Site footer or by clearing your browser cookies. We honor the Global Privacy Control (GPC) signal as a request to opt out of the sale or sharing of personal information.

C. Google Consent Mode

We use Google Consent Mode v2. If you decline marketing or analytics cookies, Google’s tags receive consent signals indicating that storage and personalization should be denied, and Google operates in a limited, modeled mode rather than full tracking.

D. Industry Opt-Out Resources

In addition to the controls described above, you may use the following industry resources to manage interest-based advertising preferences across many participating advertisers:

•         Network Advertising Initiative (NAI) opt-out: optout.networkadvertising.org

•         Digital Advertising Alliance (DAA) opt-out and AdChoices: optout.aboutads.info

•         Mobile device controls: limit ad tracking through your device settings (iOS: Settings > Privacy > Tracking; Android: Settings > Google > Ads).

Opting out through these tools sets a preference cookie or device signal that participating companies recognize. Clearing your cookies or using a different device or browser may require you to renew your opt-out election.

5. Site Search

When you use the search function on our websites, the term you enter is recorded in the page address and may be transmitted to our analytics and advertising service providers, including Google (as a search term event parameter) and, where you have consented to marketing cookies, Meta (as a search string parameter). We use this to measure how visitors use the Services and to optimize our marketing. Where your consent is required by applicable law, these transmissions occur only after you have granted consent through the cookie consent banner. Please do not enter sensitive personal information into the site search field.

6. Connected Products

Some Jasco products and brand-licensed products are "Connected Products" , devices that connect to the internet, communicate with our cloud services, and may be controlled through a mobile application or voice assistant. This section describes how we handle data from Connected Products. The product packaging or app may also include a supplemental privacy notice specific to that product.

A. Information Collected by Connected Products

•         Account and registration information: account credentials, contact information, and account preferences;

•         Device information: device identifier, model, firmware version, network information (e.g., Wi-Fi SSID, signal strength, IP address), and pairing status;

•         Usage and telemetry: device on/off status, settings, schedules, scenes, sensor readings, error events, performance diagnostics, and similar operational data;

•         Sensor data: where the product includes sensors (e.g., motion, temperature, light), data captured by those sensors;

•         Audio, video, or images: only when the product feature requires it (e.g., a camera-equipped product) and only with your permission. Sensitive audio/video processing may occur on the device, in our cloud services, or via a third-party processor as disclosed in the product’s supplemental notice;

•         Voice assistant integrations: if you link the Connected Product to a third-party voice assistant, your interactions with that assistant are subject to the assistant provider’s privacy policy.

B. How We Use Connected Product Data

We use Connected Product data to operate and maintain the product and its associated services, deliver firmware updates, troubleshoot, identify product defects or safety issues, communicate with you about your product, conduct internal research and product improvement, and (where you have consented) deliver marketing related to the product.

C. Firmware Updates

We may automatically deliver firmware and software updates to maintain security, stability, and feature performance. By using a Connected Product, you agree to receive these updates. Updates do not require collection of personal data beyond what is described in this Policy.

D. Sharing of Connected Product Data

Connected Product data is shared only as described in Section 3 and only as needed to operate the product, fulfill your requested integrations, comply with law, or as otherwise authorized by you.

7. Third-Party Services and Recipients

The following table identifies the categories of third-party recipients with whom we share personal information, the purposes of sharing, and where you can find each recipient’s privacy information. This list is not exhaustive and may be updated from time to time.

Recipient	Purpose	Privacy Information
Shopify Inc.	E-commerce platform: order processing, account management, checkout, payments, hosting, native analytics; Shopify Audiences advertising network; Shop Pay and Shop app consumer services	shopify.com/legal/privacy
Google LLC	Analytics (Google Analytics 4, with IP anonymization), advertising and conversion measurement (Google Ads), Consent Mode signaling	policies.google.com/privacy
Meta Platforms, Inc.	Advertising and conversion measurement (Meta Pixel, Conversions API), audience optimization	facebook.com/privacy/policy
Klaviyo, Inc.	Email and SMS marketing, customer engagement, transactional messaging	klaviyo.com/legal/privacy
Bazaarvoice, Inc.	Customer reviews, ratings, and user-generated content syndication	bazaarvoice.com/legal/privacy-policy
ShareASale (Awin Inc.)	Affiliate marketing program: tracking referrals and commissions	shareasale.com/PrivacyPolicy.pdf
Microsoft Corporation	Customer service operations and live chat (Microsoft Dynamics 365 Omnichannel)	privacy.microsoft.com
miniOrange	Single sign-on and B2B account authentication	miniorange.com/privacy-policy
Cleo Communications	B2B/EDI integration for order and inventory synchronization	cleo.com/privacy-policy
Shipping and logistics carriers	Order fulfillment, shipping, and delivery	Carrier-specific (e.g., UPS, FedEx, USPS)
Payment processors	Payment authorization, fraud prevention, and settlement	Processor-specific (e.g., Shopify Payments, PayPal)

 

We are not responsible for the privacy practices of third-party recipients. We encourage you to review their privacy policies for information about their handling of your data.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, and then delete or de-identify it, except where a longer period is required by law. Our general retention criteria are as follows. Account records are retained while the account remains active and for three years after the last purchase or sign in. Order and transaction records are retained for seven years to satisfy tax, accounting and product liability requirements. Marketing contact information is retained until you unsubscribe and for twelve months afterward to honor your suppression request. Website analytics data is retained for up to fourteen months. Advertising and cookie identifiers are retained for up to twenty-four months. Customer service and warranty records are retained for three years after the matter is closed. Connected Product telemetry is retained while the associated account remains active and for twenty-four months afterward. Where a record is subject to a legal hold, an open claim, a safety investigation or a regulatory requirement, we retain it until that matter is resolved.

9. Your Rights and Choices

A. Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email. You can opt out of marketing SMS by replying "STOP" to any marketing SMS. You may continue to receive transactional or service-related communications (such as order confirmations, account notices, recall notices, and firmware update notices) after opting out of marketing.

B. Cookie Preferences

You can change your cookie preferences at any time using the cookie preferences link in the Site footer. You can also configure your browser to block or delete cookies, although doing so may affect how the Services function.

C. Account Information

You can review, update, or delete your account information by signing in to your account or by contacting us. Some information may be retained after account deletion as described in Section 8. Please note that our e-commerce platform operates certain accelerated checkout and consumer services, including Shop Pay and the Shop app, under its own direct relationship with you. Information held in those services is not deleted when we process a deletion request, and you must submit a separate request to the platform provider at privacy.shopify.com.

D. Connected Product Controls

You can manage Connected Product permissions through the associated mobile application and your device settings. You may unlink third-party voice assistants and integrations at any time through those services’ controls. Deleting a Connected Product or its associated account may affect its functionality.

10. Additional Information for California Residents

This section supplements the information in this Policy and applies solely to consumers who reside in California. Defined terms used in this section have the meanings given in the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), unless otherwise noted.

A. Categories of Personal Information We Collect, Sources, and Recipients

In the past 12 months, we have collected the following categories of personal information from the sources, and shared them with the recipients, identified below:

Category of Personal Information	Examples We Collect	Sources	Categories of Recipients
A. Identifiers	Name, postal address, email address, phone number, IP address, device identifiers, account name, online identifiers	You; your device/browser; affiliates and brand licensors	Service providers (e-commerce platform, payment processors, shipping); analytics and advertising partners; affiliates and brand licensors; legal/regulatory recipients as required
B. Customer Records	Name, contact information, payment information (processed by payment processor), shipping/billing address, account credentials	You; payment processors	Payment processors; shipping and logistics vendors; fraud-prevention services; service providers
C. Commercial Information	Products viewed, items added to cart, purchase history, returns history, product preferences, warranty registrations	You; your device/browser; affiliates	Service providers; analytics and advertising partners; affiliates and brand licensors
D. Internet/Network Activity	Browsing history, search history, search terms entered into Site search, click-through paths, interactions with the Site and advertisements	Your device/browser; cookies and similar technologies	Analytics providers (e.g., Google Analytics); advertising partners (e.g., Meta, Google Ads); affiliate networks (e.g., ShareASale); service providers
E. Geolocation	Approximate location derived from IP address; precise geolocation only if you grant device permission for a Connected Product feature that requires it	Your device/browser; Connected Products with your permission	Service providers; mapping/location services where required for product functionality
F. Sensory Data	Photos, audio, or video you submit (e.g., reviews, customer service); device sensor data from Connected Products you operate (e.g., camera or microphone data, only with your permission)	You; Connected Products with your permission	Review platforms; customer service vendors; cloud processing services for Connected Products
G. Professional/Employment	Business information for B2B accounts (employer, role, industry)	You	Service providers; B2B platform/SSO providers
H. Inferences	Profiles reflecting preferences, predicted product interests, audience segments for marketing	Derived from the categories above	Analytics and advertising partners; service providers

 

We retain each category of personal information for the period described in Section 8.

B. Sale and Sharing of Personal Information

In the past 12 months, we have shared personal information for cross-context behavioral advertising and have sold personal information as those terms are defined under California law. This occurs when our advertising, analytics and affiliate marketing technologies (including Meta and ShareASale) transmit identifiers and online activity to those partners, when Google Signals associates site activity with signed in Google accounts, and when we participate in Shopify Audiences. Categories of personal information involved in these activities include identifiers, internet and network activity, commercial information, and inferences. You may opt out using the Do Not Sell or Share My Personal Information link in the Site footer, by setting the Global Privacy Control signal in your browser, or by declining the Marketing category in our cookie banner. We have not sold or shared the personal information of any consumer we have actual knowledge to be under the age of 16.

C. Sensitive Personal Information

We collect limited categories of sensitive personal information, including account login credentials and (where you grant device permission for a Connected Product feature that requires it) precise geolocation. We use sensitive personal information only as reasonably necessary and proportionate to provide the Services, perform our contracts with you, secure the Services, prevent fraud, and comply with law , all of which are exempt purposes under California law. We do not use sensitive personal information for purposes that would entitle you to limit its use under California law.

D. Your California Rights

Subject to certain exceptions, California residents have the following rights:

•         Right to know: request the categories of personal information collected, used, sold, shared, and disclosed; the categories of sources; the business or commercial purposes for collection or sharing; and the categories of third parties with whom information is shared;

•         Right to access: request a copy of the specific pieces of personal information collected about you;

•         Right to correct: request correction of inaccurate personal information;

•         Right to delete: request deletion of personal information, subject to certain exceptions;

•         Right to opt out of sale or sharing: opt out of the sale or sharing of personal information for cross-context behavioral advertising;

•         Right to limit use of sensitive personal information: where applicable;

•         Right to non-discrimination: be free from discrimination or retaliation for exercising your rights.

E. How to Exercise Your Rights

California residents may submit requests in any of the following ways:

•         Use the "Do Not Sell or Share My Personal Information" link in the Site footer;

•         Email privacy@byjasco.com;

•         Write to the address in Section 15.

We will acknowledge your request within ten business days and respond within forty-five calendar days, which we may extend by a further forty-five days where reasonably necessary, with notice to you. We will verify your identity before fulfilling your request, and we may decline requests where verification fails or where an exception applies. You may use an authorized agent to submit a request on your behalf; we may require written authorization signed by you and may separately verify your identity. We honor the Global Privacy Control (GPC) signal as a valid opt out request from the browser sending the signal. If we deny your request, you may appeal by writing to privacy@byjasco.com with the word Appeal in the subject line, and we will respond to the appeal within forty-five days.

F. Notice of Financial Incentive

From time to time we may offer programs that provide a benefit (such as a discount or promotional offer) in exchange for the collection, use, or retention of personal information (for example, a discount for newsletter signup). The material terms of any such program will be disclosed at the point of enrollment, including the categories of personal information involved, the value of the personal information to us, and how to withdraw from the program. You may withdraw at any time by following the instructions in the program notice or by contacting us.

11. Additional Information for Residents of Other U.S. States

Residents of certain other U.S. states (including, where applicable, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Iowa, Indiana, Tennessee, Delaware, New Jersey, New Hampshire, Minnesota, Maryland, Rhode Island, and others) may have rights under their state privacy laws similar to those described in Section 10, including rights to access, correct, delete, and opt out of certain processing of personal information, and to opt out of "sales," "targeted advertising," or "profiling" as those terms are defined under their state laws. To exercise these rights, contact us using the information in Section 15. We will verify your identity before responding and will respond within the timeframes required by your state’s law. If we deny your request, you may have the right to appeal that decision; the appeal process will be described in our denial response.

12. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. These safeguards include access controls, encryption in transit, monitoring, and vendor management. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us of any suspected unauthorized use of your account.

13. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without verifiable parental consent, we will delete it. If you believe a child under 13 has provided personal information to us, please contact us at the address in Section 15.

14. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last Updated" date and version number above and, where appropriate, provide additional notice (such as posting a notice on the Services or sending an email). Material changes will be communicated more prominently. Your continued use of the Services after the updated Policy takes effect constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions about this Policy or our privacy practices, or to exercise your rights, contact us at:

Jasco Products Company LLC

Attn: Legal Affairs , Privacy

10 E. Memorial Road

Oklahoma City, Oklahoma 73114

Email: dstewart@byjasco.com